We take pride in offering the best customer service to our valued guests.
For complete service and guarantee information on your onboard purchase, please contact:
Starboard Cruise Services Customer Service Department
Toll Free Ph No.: 1-800-540-4785
Int’l Customer Non-1-800 Ph No.: 305-728-4520
Hours: Monday-Thursday: 8:30a.m. – 12:00p.m. & 1:00p.m. – 4p.m. EST
Friday: 8:30a.m. – 12:00p.m. & 1:00p.m. – 2p.m. EST
Email response time within 48 to 72 business hours.
Shop With Confidence Guarantee
We guarantee to match the price on any identical item. Simply obtain and submit written proof / advertisement from the authorized retailer within 30 days from the date of purchase and we will gladly match the price or refund the difference.
(Internet pricing excluded from Price Guarantee. Price match policy does not apply to Fine Jewelry items as these are not identical items. Quality, size, weight, design, etc. are unique to each piece and manufacturer.)
For complete service and guarantee information on your onboard purchase, click the cruise line of your sailing below