“You must prepare to give 110% and even more to overcome any problems that you may have. When you do, you will learn and develop your skills both professionally and personally.”
As an onboard sales associate, you will be offering the best service possible for our guests. It is all about building relationships during a cruise itinerary and earning the trust of our guests to satisfy their shopping needs. Your product knowledge and superior sales and service skills will help our guests enjoy a truly memorable experience.
All new sales associates are provided thorough training to ensure understanding and to minimize challenges. You will also receive extensive product knowledge training in our key merchandise assortments and have the opportunity to sharpen your selling skills through a variety of guest service and sales training programs.
Learn more about our training programs
Flexibility Within the Team
Our commitment to each cruise line is to place the best-qualified candidate in each available position. We prefer to vary each contract assignment in order to provide a broad spectrum of onboard lifestyles. You may be assigned to a specific ship, and then transferred to another when called to duty. Flexibility within the team is the key to success as an onboard sales associate. We would like to accommodate as many requests as possible; however, to do so for several hundred employees would be quite an undertaking.
Benefits
- Room and all onboard meals are provided at no cost to the employee
- Medical coverage is provided at no cost to the employee for the duration of the contract
- Employee discounts for merchandise purchases while onboard
- Company-paid air travel expenses for employees returning after their first completed contract (within 3-month time-off period)
- For management, retention pay after successful completion of the first managerial contract. Retention pay does not apply to managers working onboard Costa.