Customer Service
 
Our Vision
Starboard will be recognized as the world-class travel and leisure retailer.
Our Mission
To enhance the travel experience by providing a customer-centric environment with theatre, excitement and unique merchandise.
Our Core Values
Communication - We are clear, open, concise and constructive in our communication and keep others informed.
Teamwork - We foster collaboration while maintaining individual accountability. We appreciate the value of multiple perspectives and diverse expertise.
Forward Thinking - We are visionary and create a future full of possibilities.
Trust & Integrity - We do what is right and ethical and treat our team members, our customers and cruise line partners with respects. We manage our business honestly and accept responsibility for our actions.
Results-Oriented - We are focused and dedicated to achieving success. We follow through and hold ourselves accountable to our commitments to reach our goals.
Creativity - We are entrepreneurial and develop ideas in all areas of the company to deliver innovative solutions.
Leadership - We inspire and motivate those around us to achieve excellence.