Customer Service Policy Site  

 
 
 
Customer Service
 
 
 
 
 
 
 
 
 

 

 

Thank you for shopping in our onboard gift shops.

Shop with Confidence Guarantee

Starboard is proud to offer our Shop with Confidence Guarantee

Price Guarantee

We guarantee to match the price on any identical item.  Simply obtain and submit
written proof / advertisement from the authorized retailer within 30 days from
the date of purchase and we will gladly match the price or refund the difference.

 
(Internet pricing excluded from Price Guarantee.  Price match policy does not apply to Fine Jewelry items
as these are not
identical items. Quality, size, weight, design, etc are unique to each piece and manufacturer.)

For complete service and guarantee information on your onboard purchase,
click the cruise line of your sailing.
 

Royal Caribbean   -   Celebrity   -   Carnival   -   Holland America   -   Norwegian